I have been using this product for years. My horses are out in pasture and unfortunately these tangles occur, especially in winter. Believe it or not and I was amazed myself that I was able to get the knots out with minimal hair loss. It was amazing. I use it on all my horses, and myself and my dogs too! I do not know what I would do without it. Thank you so much Sharon for making this great line and helping us!!! THANK YOU!